Every Pierre Laurent watch is covered by our 3-Year Warranty.

If your Pierre Laurent watch needs warranty service or non-warranty service, we recommend you send it to an authorized Pierre Laurent Service Center.

1. Fill out the Service request form. Make an extra copy for your records.

Download Service Request Form

2. Pack your watch securely in a small, padded shipping box. Do not include your original watch box or packaging. Enclose the service request form in the box.

3. Ship your package to a Pierre Laurent Service Center (see address below). We recommend using a carrier that can track and insure your package. Pierre Laurent is not responsible for lost or stolen packages.

4. We will email you when we receive your package and enter your repair order into our system. It will then take 2-4 weeks to assess your repair before your watch is serviced. You will be notified about any costs that are not covered by warranty.

PIERRE LAURENT SERVICE CENTRES

CANADA
PIERRE LAURENT
1001 DENISON ST UNIT 13
MARKHAM ONT L3R 2Z6
PHONE (905) 479-4601 FAX (905) 479-3769


USA
PIERRE LAURENT
PRECISION WATCH SERVICES
6165 EL CAJON BLVD. STE B
SAN DIEGO CA 92115


SWITZERLAND
PIERRE LAURENT GMBH
BIELSTRASSE 52
CH-2544 BETTLACH SWITZERLAND
PHONE +41 (32) 6464 612