Every Pierre Laurent watch is covered by our 3-Year Warranty.

If your Pierre Laurent watch needs warranty service or non-warranty service, we recommend you send it to an authorized Pierre Laurent Service Center.

1. Fill out the Service request form. Make an extra copy for your records.

Download Service Request Form

2. Pack your watch securely in a small, padded shipping box. Do not include your original watch box or packaging. Enclose the service request form in the box.

3. Ship your package to a Pierre Laurent Service Center (see address below). We recommend using a carrier that can track and insure your package. Pierre Laurent is not responsible for lost or stolen packages.

4. We will email you when we receive your package and enter your repair order into our system. It will then take 2-4 weeks to assess your repair before your watch is serviced. You will be notified about any costs that are not covered by warranty.

PIERRE LAURENT SERVICE CENTRES

CANADA
PIERRE LAURENT
UNIVERSAL TIME CORPORATION
7307 WOODBINE AVE
MARKHAM ON L3R 3V7
PHONE (905) 479-4601

PIERRE LAURENT
TIME CENTRAL LTD.
215 SHIELDS CT UNIT 1 
MARKHAM ON L3R 8V2
PHONE (416) 633-2050 

USA
PIERRE LAURENT
PRECISION WATCH SERVICES
6165 EL CAJON BLVD. STE B
SAN DIEGO CA 92115

SWITZERLAND
PIERRE LAURENT GMBH
BIELSTRASSE 52
CH-2544 BETTLACH SWITZERLAND
PHONE +41 (32) 6464 612